IRS
IRS to Host Virtual Focus Groups on the Business Tax Account Online Tool
The virtual focus groups, which will be held next month, are a way for the agency to gather feedback on the online self-service tool.
Nov. 25, 2024
If you’re a business owner or a tax professional who represents one, the IRS wants to hear from you.
The agency said in an email on Nov. 22 that it’s conducting virtual focus groups starting in December to gather feedback on the business tax account (BTA) online self-service tool.
“We are looking for comments and suggestions from stakeholders who will use the BTA online platform,” the IRS said. “BTA was created to allow business entities to communicate and transact business with the IRS. Your input will help shape and improve this tool.”
The IRS is looking for individuals who are:
- Authorized to legally bind their organization
- CEOs
- Officers
- Partners
- Shareholders
- Designated officials (DO), such as a president, vice president, CEO, CFO, COO, secretary, treasurer, or managing member of a business or entity, such as a C corporation, S corporation, or limited liability company
To register, send an email with “Focus Group Volunteer: Business Tax Account” in the subject line to txo.share.with.us@irs.gov. Include the following information in the email body:
- Name
- Entity type
- Position title
- State
- Email address
- Phone number
- Session date
- Special accommodations
Focus groups are limited to 12 participants. Selected volunteers will receive a confirmation email with a meeting link from txo.share.with.us@irs.gov. These sessions aim to gather feedback on account access and authorization processes for entity types below.
| Entity Type | Focus Group Date | Time |
| C Corporation DO | December 3, 2024 | 12 p.m. – 1:15 p.m. Eastern |
| Partners/Shareholders | December 3, 2024 | 3 p.m. – 4:15 p.m. Eastern |
| S Corporation DO | December 4, 2024 | 12 p.m. – 1:15 p.m. Eastern |
| Partnership DO | December 4, 2024 | 3 p.m. – 4:15 p.m. Eastern |
| Partnership DO | December 5, 2024 | 12 p.m. – 1:15 p.m. Eastern |
| C Corporation DO | December 5, 2024 | 3 p.m. – 4:15 p.m. Eastern |
Launched in October 2023 as part of the agency’s service improvement initiative funded under the Inflation Reduction Act, the business tax account tool, when fully developed, will allow many types of business taxpayers to check their tax history, make payments, view notices, authorize powers of attorney, and conduct other business with the IRS.